Turnkey Africa

Frequently Asked Questions (FAQs)

Do you have Service Level Agreements (SLAs)?

Yes we do. Turnkey Africa – as  the provider of services – signs Service Level Agreements (SLAs) are agreements with its customers detailing various aspects including customer service, specific service level performance targets, description of roles and responsibilities and so forth.

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How do I Subscribe to Turnkey Africa’s Mailing lists?

To receive regular updates on any new products, features, industry happenings and helpful insights, you can sign up for our newsletter to subscribe.

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Do you do Software Testing, Verification and QA?

Yes, we do a huge amount of software testing: QA, system testing, functionality & feature testing, integration testing, regression testing,  load and performance testing, test case preparations, execution of test cases, reporting, etc.

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Do you offer Data Migration Services?

Yes we do. Turnkey provides our clients with the support they need for data migration and management so that they can easily move their data between systems.

For more info visit our Data Migration Services page

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Do you provide training?

Yes. Turnkey has a training program tailored to different user levels within our client organizations to ensure effective knowledge transfer and efficient usage of the realization of it’s the full potential.

For more info on our Training visit Turnkey Training

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Do you provide Support?

Yes. Turnkey provides comprehensive support through trained support professionals and subject matter experts who give guidance to the client through on-boarding, utilization and trouble shooting.

For more info on our Support services visit Turnkey Support

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