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The recent shift in the skill sets required by industry have created a global shortage of quality and relevant skilled workforce. Beyond skills shortage, employers are also facing a significant challenge — a gap in job preparedness among recent graduates. In Africa, despite the increase in demand for highly skilled workers, there still exists a…
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Traditional life insurance sales pose a unique set of challenges, from intricate sales processes to complex product offerings. Drawing from Turnkey Africa’s hands-on experience with preeminent life insurers across the continent, this analysis spotlights five recurrent challenges and underscores the strategic digital solutions proposed to enhance customer experience and operational efficiency. Streamlining Lead Management…
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For insurers, preparing for the annual audit can be a resource- and time-intensive process. Between dealing with inefficient processes and poor-quality data, the finance team has to endure endless days of manually identifying transactions and journal entries, reconciling and consolidating accounts and then verifying and adjusting balances. The process is strenuous and frustrating, taking a…
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The database administrators (DBAs) or system Engineer often argue that if it is not broken why fix it, and an upgrade risks breaking something on the system affecting uptime. Other times, I hear Client say that their Board has not approved updated version of Oracle in its software, or that database upgrades are too time-consuming.…
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The underwriter role is evolving owing to expanded data sources and advances in technology. Changing customer expectations and the need for efficiency are transforming underwriting from simply the assessment and selection of risk to guiding wider business decisions and building stronger customer relationships. A 2015 services Benchmarking Study by Future Thinking revealed that insurance customers…
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Turnkey Africa recently introduced some new functionalities into the integration between the TurnQuest Insurance Suite and NTSA’s (National Transport and Safety Authority) TIMS (Transport Integrated Management System). This integration facilitates the exchange of relevant Motor Vehicle data between the insurer and the NTSA. NTSA’s Transport Integrated Management System (TIMS) is a government-owned integrated system that…
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Turnkey Africa recently built an integration between the TurnQuest Portals and Equity’s Jenga Payment Gateway to help facilitate the capture and transfer of payments between policyholders and insurers. This integration extends TurnQuest’s digital capabilities to enable secure and prompt insurance payments processing including the validation of customer data, funds availability and payments. The integration provides…
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The just concluded Africa Insurance Organization (AIO) Conference held in Lagos Nigeria brought into sharp focus Nigeria’s insurance industry and the inherent challenges curtailing it growth. The industry, currently in the midst of dealing with the fallback from the COVID-19 pandemic and the #EndSars protests recorded a negative 15.3% growth in 2020 according to the…
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A rapidly shifting economic environment and evolving customer expectations are compelling Ethiopian insurers to rethink their operating and business models towards more digitally-enabled and agile organizations. Ethiopia’s tremendous economic growth in GDP over the past decade has been an object of marvel to many. According to the World Bank, the once third-poorest country in the…
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Turnkey Africa Ltd is excited to announce the launch of our revamped corporate website! The new website has been designed with the ultimate user-experience in mind focusing on helping users quickly and easily navigate the site and locate valuable information on our products and services, insights, brand and people. The site features some new and…
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Turnkey Africa Limited is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance software solutions and services for the insurance industry.We exist to open up possibilities for our clients to capitalize on new market opportunities and changing customer demands.
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