Managed Services

DRIVING BUSINESS VALUE THROUGH IT

Ensure internal IT teams operate at optimal levels, spending less time on fire fighting and more time driving objectives, meeting goals and improving efficiencies

Turnkey Africa’s TurnQuest Managed Services (TurnQuest MS) is designed to enable our clients handle the efficient management and operations of their TurnQuest Insurance Suite products. Through TurnQuest MS our clients gain the capabilities of an entire IT department with the expertise of seasoned professionals to deliver focused application operations to their business application users.

TurnQuest Managed Services enable our clients to access better support and maintenance, maximize TurnQuest products reliability, usability and ROI. With TurnQuest Managed Services our clients can now focus their resources on strategic business and IT initiatives. Our teams can manage all the daily functions associated with application and IT management.

Managed Services comprises of the following services:

TurnQuest Application Management

TurnQuest Application Managed (TAM) services through highly skilled consultants provides a multi-level proactive and continuous support to help insurers increase application efficiency, reduce system downtime, drive high-performance, and extend application life.

TurnQuest Infrastructure Managed Services

TurnQuest Infrastructure Managed (TIM) Services delivers end-to-end platform management including availability and performance monitoring of application infrastructure, product administration activities such as monitoring, user administration, patch and process management.

TurnQuest Cloud Services

TurnQuest products are hosted and maintained within a private and highly secure cloud infrastructure with complete disaster recovery capabilities. TurnQuest Cloud delivers the best performance while protecting workloads via core-to-edge security and integrated governance.

TurnQuest Co-creation/Co-Innovation Teams

TurnQuest Co-Creation Teams (TCCT) offer clients technically competent consultants who work as part of the client’s team to ideate, design, prototype, build and test features and change requests in the TurnQuest Suite of products.