TurnQuest Application Management (TAM)


Free up your IT resources from mundane day-to-day tasks to focus on creating value and driving innovation to foster maximum convenience and achieve increased cost efficiency.

TurnQuest Application Managed (TAM) services are designed to help insurers increase application efficiency, reduce system downtime, drive high-performance, and extend application life.

Our highly skilled consultants provide support ranging from ‘keep-the-lights-on’ maintenance to proactive and continuous improvement to help our clients get the most out of their existing IT applications.

TAM offerings are divided into 2 Service levels: Help Desk Level 1 and Level 2 Support depending on the needs expressed by the client.

TurnQuest Application Managed (TAM) services include:

  • Incident Management
  • Problem Management
  • Release Management
  • Document Management
  • Portfolio Management
  • Transition Management
  • Change Management
  • Enhanced Management


Reduced total cost of ownership

TAMs helps reduce the time and number of IT resources required to build and deploy applications which in turn helps lower operating costs.

Platform Stability

TAMs helps simplify integration and interconnected systems for faster development and problem solving, improved collaboration and knowledge sharing.

Business continuity

Providing maximum visibility to employee data through dashboards and document management tools and self-service functionality.


TAMs ensures application are optimally managed freeing up the IT team to spend more time on new product development and innovation and making better business decision.

Increased performance

TAMs helps increase business performance by improving system availability and reduced maintenance costs and incidences through synchronized design, development and testing

High Productivity

TAMs enabled better user-experience and more productive business interactions with internal and external users to enable client to adequately meet the needs and expectations of the stakeholders

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